Privacy Policy

Effective Date: March 13, 2026

At MystyHaven, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services within the European market.

1. Information We Collect

We may collect the following types of personal data:

Contact information: Name, email address, phone number (if provided).
Account details: Login credentials if you create an account.
Order information: Billing and shipping addresses, payment details, and purchase history.
Website usage data: IP address, browser type, device information, and interactions with our website.

2. How We Use Your Information

We use your data to:

Process and fulfill your orders.
Provide customer support.
Send promotional communications if you have opted in.
Improve our website, products, and services.
Comply with legal obligations.

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following:

Performance of a contract (e.g., processing your orders).
Your consent for marketing communications.
Compliance with legal obligations.
Legitimate interests, such as improving our services and preventing fraud.

4. Sharing Your Information

We do not sell your personal data. We may share information with trusted third parties for:

Payment processing.
Shipping and delivery services.
Legal compliance and fraud prevention.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences in your browser settings.

6. Your Rights under GDPR

As an EU resident, you have the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to processing.
Receive a copy of your data in a portable format.
Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@mystyhaven.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the Effective Date updated accordingly.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us at:

Email: info@mystyhaven.com