Terms and Conditions

Effective Date: March 13, 2026

Welcome to MystyHaven. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.

1. General

MystyHaven provides an online platform for purchasing home décor, kids’ products, novelty lamps, pet essentials, and RC toys. By using this site, you confirm that you are at least 18 years old or have the consent of a parent or guardian to make purchases.

2. Orders and Payment

All orders are subject to product availability.
Prices are displayed in EUR and include applicable taxes unless stated otherwise.
Payment can be made using the methods provided at checkout. All payments are processed securely.
You agree to provide accurate billing, shipping, and contact information.

3. Shipping and Delivery

We aim to dispatch orders promptly; however, delivery times may vary depending on your location and courier services.
Risk of loss or damage transfers to you upon delivery.
Please contact us if your order is delayed or damaged during shipping.

4. Returns and Refunds

Returns and refunds are processed according to our Returns Policy (please see our Returns page).
Products must be returned in their original condition and packaging.
Refunds will be issued to the original payment method once the return is received and inspected.

5. Product Information

We make every effort to display accurate product information, images, and descriptions.
Product colours may vary slightly due to display settings.
We do not guarantee that all products will meet specific personal expectations.

6. Intellectual Property

All content on MystyHaven, including images, text, logos, and designs, is owned by MystyHaven or its licensors.
You may not copy, reproduce, distribute, or create derivative works without our written permission.

7. Limitation of Liability

MystyHaven is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
Our liability for direct damages is limited to the purchase price of the product(s) in question.

8. Privacy

Your personal data is processed in accordance with our Privacy Policy.
By using our services, you consent to the collection and use of your data as described in that policy.

9. Governing Law

These Terms and Conditions are governed by the laws of the European Union and applicable local laws in the country where the purchase is made.
Any disputes will be handled in the competent courts of the buyer’s country of residence.

10. Changes to Terms

MystyHaven reserves the right to update these Terms and Conditions at any time.
Updates will be posted on this page with the revised Effective Date.

11. Contact

If you have questions regarding these Terms and Conditions, please contact us:

Email: info@mystyhaven.com