Shipping Policy

Shipping Policy 

Effective Date: March 13, 2026

At MystyHaven, we aim to deliver your orders quickly, safely, and reliably across Europe. Please read our shipping policy carefully.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• You will receive a confirmation email once your order has been dispatched.

2. Shipping Methods & Delivery Times

We use trusted courier services across Europe. Estimated delivery times:

Delivery times are estimates and may vary due to customs clearance, local postal delays, or high seasonal demand.

3. Shipping Costs

• Shipping fees are calculated at checkout based on the weight, size, and destination of your order.

• Free shipping promotions may apply to qualifying orders.

4. Tracking Your Order

• Once your order is dispatched, you will receive a tracking number via email.

• You can use this number to monitor your shipment’s progress through the courier’s website.

5. Shipping Restrictions

• We currently ship only within Europe.

• Some remote areas may incur additional shipping fees or longer delivery times.

6. Damaged or Lost Items

• Please inspect your items upon delivery.

• If a product arrives damaged or is lost during shipping, contact us immediately at info@mystyhaven.com.

• We will arrange a replacement or refund once the issue is verified.

7. Customs & Import Taxes

• For EU customers, prices include applicable VAT.

• For non-EU European shipments, import duties or taxes may apply depending on your country’s regulations. Customers are responsible for paying any applicable charges.

8. Contact Information

For shipping inquiries or issues, contact us at:

Email: info@mystyhaven.com